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Privacy Policy


The Calvià Town Hall manages personal data collected through its internet website http://www.calvia.com/ as data controller, in accordance with the provisions of EU Regulation 2016/679 - General Regulation of Data Protection (RGPD) - and in Organic Law 3/2018, of 5th December, on Personal Data Protection and guarantee of digital rights, guaranteeing the fundamental right to data protection of users of the municipal services offered by this communication channel.

The user must carefully read this Privacy Policy, which has been drafted in a clear and simple way in order to facilitate its understanding, thus being able to freely and voluntarily determine if he or she wishes to provide their personal data. This Privacy Policy may be updated by the Town Hall  when new processing of your personal data is carried out or there are legislative changes.

To clarify any questions regarding the processing of your personal data, you can contact our Data Protection Delegate through the email dpd@calvia.com, through our digital office or by sending a letter to the following address C/Julià Bujosa Sans, batle. no. 1. 07184 Calvià Vila indicating in the subject Ref. Data Protection.

Responsible for the treatment

The person responsible to manage the data processed on this website is the Calvià Town Hall with NIF: P0701100J, address at C/Julià Bujosa Sans, batle. no. 1. 07184 Calvià Vila and telephone + 34 971 139 100.

 Processing of personal data

The Calvià Town Hall collects personal data to be able to provide you with certain services through this website. Some of this data is provided directly, for example, when you fill out an application form and others are obtained indirectly with technology, such as cookies.

Whenever data is collected through an application form (online or in downloadable format) or other communication channels established on the website, the affected person will be informed as established in the current data protection regulations.

The means used by the Town Hall for the collection and subsequent processing of personal data are:

  • Application forms: Through application forms, the Town Hall collects personal data to access and provide the various services provided on this website. The information on the management carried out by the person responsible for the personal data that is collected will be delivered in the application form itself.

  • E-mails: The e-mail addresses established on the Town Hall’s website will be considered as possible means for the collection of personal data. Information on the management carried out by the person responsible for the personal data that is collected through email is available at: Notice: email and data protection.

  • Cookies: The Town Hall may use technical cookies (small information files that the server sends to the computer of the person accessing the website) to carry out certain functions that are considered essential for the proper functioning and display of this website. carried out by the person responsible for the personal data that is collected  through email is available at: Cookies Policy.

The data requested in the application forms or applications available on the website are, in general, mandatory (each one of the fields to be filled in is indicated with an asterisk) to fulfill the established purposes. If you wish to use other means to send data to the Town Hall, the user must provide only the information that is necessary in each case.

In this sense, the user will assume the possible responsibilities derived from excessive or inadequate data that, voluntarily, he or she decides to provide to the Town Hall  through the established data collection means. In addition, he or she is responsible for the veracity and accuracy of the personal data provided. In the event of any change in the user's data, the changes must be communicated to the Town Hall in order to keep them updated.

The type of personal data processed is, in general, identifying such as: name, surname, NIF number, signature, address, telephone number and email, without prejudice to the fact that other data provided by the interested party may be included in the documents provided. In addition, when browsing our website, data such as the Internet address from which the link leading to our website began is processed.

The Town Hall will keep personal data for the duration of the purpose for which they are collected or to give response to the requested procedure including the filing of claims or appeal; it may also incorporate them into the archive according to the municipality's document management policy.

Limitations in the treatment

The Town Hall does not authorise minors under 14 years of age to provide their personal data through the means enabled on this website (filling in web application forms enabled to request services, contact or by sending emails), without prejudice to other applicable regulations. Therefore, the people who provide personal data using these means formally declare that they are over 14 years of age, the Town Hall being exempt from any responsibility for the breach of this requirement.

In the cases in which the services offered by the Town Hall are intended for children under 14 years of age, the means will be enabled to obtain the authorisation of the minor's parents or legal guardians, after correct identification.

Information in data collection

Data communication to third parties are not foreseen except for the fulfillment of a legal obligation or at the request of a public body or by the courts or tribunals.

Conservation period

The Town Hall keeps your personal data for the time essential and necessary for each purpose of the treatment, without prejudice to the fact that you can revoke your consent at any time. The conservation period, generally, will be given by the fulfillment of a legal obligation that may occur in each of the treatments or for the exercise of possible claims by the users.

Safety measures

The Town Hall adopts the appropriate security measures in accordance with the provisions of the current data protection regulations in order to guarantee the fundamental right to data protection of this website users, adopting for this the technical and organisational measures necessary to avoid the loss, misuse, alteration, unauthorised access and theft of the personal data provided, taking into account the state of technology, the nature of the data and the risks to which they are exposed.

Treatment Activities Registry

The updated list of the treatment activities that the Calvià Town Hall carries out is available on the Town Hall's Transparency Website and is available at the following link: Treatment Activities Registry


The rights of the affected people are:

  • Obtain confirmation on whether the Town Hall is treating your personal data.
  • Access your personal data, as well as request the rectification of inaccurate data or, where appropriate, request the deletion when, amongst other reasons, the data are no longer needs for which they were collected.
  • Request in certain circumstances:
  • The limitation of your data treatment, in which case they will only be kept by the Town Hall for the exercise or defense of claims.
  • Opposition to your data treatment, in which case, the Town Hall will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. Including the treatment of your data for automated individual decisions.
  • The portability of the data so that they are provided to the affected person or transmitted to another person in charge, in a structured format, commonly used and mechanical reading.
  • Likewise, when the data processing is based on consent, you have the right to revoke it under the terms and conditions established in the current data protection regulations.

Affected people may exercise their rights before the Calvià Town Hall, 1 Julià Bujosa Sans, batle St. 07184 Calvià vila, indicating in the subject: Ref. Data Protection or through the email address: dpd@calvia.com.

In the event that you feel your rights are violated with regard to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority, the Spanish Data Protection Agency - Address: 6 Jorge Juan St.- 28001 MADRID (Madrid) - Electronic office: sedeagpd.gob.es. However, you may optionally arrange a prior appointment with the Town Hall's Data Protection Officer at: dpd@calvia.com. Publication date: 29/01/2020